Shipping to EU countries 23rd March 2019

This question was asked by
C. Jean Paul

Hello,
¨Please let me know if you can send plants to the East of France,without damages..
Thank You.
Jean Paul

Hi Jean Paul
Thank you for your interest
We have sent to EU countries for many years we don’t usually have any trouble, but of course theres always a first time!
Sadly at this moment we are not shipping to EU due to the uncertainty of Brexit!
We are worried plants could get caught up and delayed.
Ince this sorted if its business as usually we would be happy to ship and will re reinstate EU countries again
Sorry about the present situation but it’s out of our hands at the moment
Kind regards
Vicky

Vicky and Richard Fox

Posted in FAQ

My heuchera has changed colour!

This question was asked by
Rachel S

My heuchra glitter is purple and green have I done something wrong and is there anything I can do to make the leaves silver please?

Hi Rachel
No you’ve done nothing wrong
That what it does in Spring
It will turn silver again
In summer, don’t worry
Kind regards vicky

Vicky and Richard Fox

Posted in FAQ

just expected time plants will be available

This question was asked by
Neil M

I know the answer may be how long is a piece of string but it is the first time I have visited your site and I noticed there were quite a lot of plant varieties unavailable – so I can plan my garden and if I ordered the plants today (which are unavailable) is there an expected date for them to be available ie 2-3 weeks or 2-3 months?

Hi Neil
We can’t have all of the plants ready at the same time, for all sorts of reasons.
We don’t hide what’s out of stock throughout year so you know it’s going to be available (hopefully they grow as expected ) then it will be. We usually try and predict a time of year it will hopefully be available which is on the plant information.
We don’t let you order what’s not available as it’s a nightmare when something doesn’t grow as you’d like it too.
We have done it many times and it just cause lots of problems for you and us.
We have add a ‘tell me when its ready’ button where you just add you email and when it available I send emails out to all who are interested.
Then it’s up to you to order them asap as they usually go fast.
I am sorry but this can’t change at the moment we are only a two man band and it’s just too much work to manage sadly.
If you want to send an email with what your wanting I can tell you alternatives or a time scale then you can add yourself to the ‘tell me when ready’ button
Hope this helps
Kind regards
Vicky

Vicky and Richard Fox

Posted in FAQ